WebsiteMember PortalPaperless Billing

Josephburg Water Co-op

A member-focused website for a rural water co-op, making it easier to learn about service, request a connection, understand bills, and manage an account online.

Josephburg Water Co-op project screenshot
About page describing the locally owned Josephburg Water Co-op
About the co-op
Billing page explaining charges and linking members to account access
Billing and paperless options
Get Started page inviting rural properties to request water service
Water service inquiries

The problem

Rural households and farms need clear information about water service, connection options, bills, and the co-op itself. Handling those questions and account preferences offline adds friction for members and staff.

The solution

A responsive public site explains the co-op, service area, rates, and billing; guides prospective members through requesting service; and connects existing members to account access and paperless billing preferences.

The outcome

Members have one place to explore services, understand their bills, and access their accounts. Prospective members can inquire about a connection online, while the co-op has a clearer digital path for routine requests.

Built with

  • Responsive Website
  • Member Accounts
  • Service Inquiry
  • Paperless Billing